Product Support

At scil animal care company we understand the importance of service and support. Our commitment to you begins the day you purchase a scil diagnostic instrument. Be assured that whether you are enrolled in an original warranty program or an extended warranty you will have full access to the industry's best support.

Our state of the art service and repair facility is located in Gurnee, IL. This location also serves as our North American training center. Here we provide technical training to our scil personnel as well as our distributors and service partners.

We are able to provide you, our customers, with the very best service and technical support for your instruments. Our staff of technicians have been factory trained and certified to repair your diagnostic laboratory equipment according to the manufacturer's specifications. We are here when you need us as we provide our customers with 24/7 technical support. All repairs are completed with new, genuine replacement parts direct from the factory.

scil is dedicated to providing our customers with both high-quality and reliable service. Please feel free to contact us toll free at 877-724-5838 or via e-mail at service-us@scilvet.com for all of your service and support needs.

scil Vet ABC Product Support

	Burping the Reagent Pack
	Changing the Reagent Pack
	Calibration
	Quality Control
	Concentrated Cleaning
	Running Patient Samples
	Flags & Limits
	HGB Photometer
	Remove A Mixing Chamber
	Remaining Cycles
	Reprinting Results
	Extensive Cleaning Service
	Sample Handling
	Troubleshooting
	Hematology Overview
	Interpreting Histograms
	Smart Cards

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